Carrier IQ, Inc. is a privately owned software company which has recently received a great deal of media scrutiny regarding its “diagnostics software” that has been embedded in millions of subscribers’ phones. The software was designed to gather and analyze data in order to diagnose potential problems and help identify solutions.
The controversy regarding the Carrier IQ software first received media attention when researcher Trevor Eckhart of androidsecuritytest.com reported that Carrier IQ was logging information, including keystroke logs without notifying users or allowing them to opt-out. Carrier IQ initially responded by issuing a cease and desist order to Mr. Eckhart that suit was subsequently withdrawn by Carrier IQ Inc. CEO Larry Lenhart after the Electronic Frontier Foundation (eff.org) interceded on his behalf.
Filed under: Android, Apple, Services, Software, Android, androidsecuritytest.com, Apple, AT&T, Carrier IQ, data analysis, data mining, diagnostic software, EFF, eff.org, Electronic Frontier Foundation, HTC, Inc., Inc. CEO, Keyboard logging, Larry Lenhart, Peter Eckersley, Samsung, Sprint, T-Mobile, Trevor Eckhart, Verizon










